Author: michael_jessen

Emerson IT presents at UserConf

  Mike and Will of the Help Desk recently spoke at UserConf in San Francisco, a biannual conference for support professionals. They discussed some of the challenges affecting support in a non-profit setting, and shared the many changes and improvements that…

Welcome students!

From Emerson IT, welcome! Or if you’re a returning student, welcome back! As you get settled on campus, you may have questions about how to connect to our services, and we want to make sure you know how to get…

Mailbox migrations are complete!

Emerson IT has worked over the recent months to migrate mailboxes to our new mail system, Exchange 2013. We’re pleased to report that as of last week all staff, faculty, and students have been successfully upgraded! Our software and hardware…

Announcing Windows 8 Installations

Beginning today, IT will be installing Windows 8.1 on new Windows-based computers instead of Windows 7. All new computers with Windows 8.1 will be distributed with a “cheat sheet,” including a link to an instructional guide on our website. You…

Changes to Emerson IT Emails

At Emerson IT, we’re always looking to improve the way we do things. Most recently, we’ve been looking at our email template. This is the visual style of the emails that you receive from us, either as IT announcements or…

New Password Policy Proposal

In January of 2010, Emerson enacted a new password policy that detailed specific and strict password strength requirements, as well as mandatory password expiration every 120 days. This is the policy that Emerson still has in place today. We here…