IT Gmail Update: WE’RE LIVE!

We are LIVE! Welcome to Gmail, Emerson’s new platform for email, calendaring, and more!

Your mail, calendar and contacts have been migrated to Google. To log into a splash screen of all our Google tools, including Calendar, Mail, and Drive, go to google.emerson.edu.

Some emails and appointments are still migrating as of this morning and may just need a little more time before they appear in your new Gmail. However, as of June 4th at 10pm, all new mail is being delivered to Gmail only. If you need to reference an item you don’t see in Gmail yet, please open your old Outlook account. You will ONLY be able to send and receive email from your new Gmail inbox, so please only use Outlook for reference.

If you access email on your mobile device, you will have to remove your old Emerson email account and re-add your Emerson account as a Google account (or use the Gmail mobile app). The same applies to desktop clients, such as Apple Mail and Outlook, but we strongly urge you to move to the Gmail web interface (recommended in Google Chrome) – this is the best way to take advantage of all Gmail features and the most flexible platform from any computer!

For all of our helpful guides on Gmail, including what to do on Day 1, how to connect your mobile device to Gmail, how to manually migrate specific items, and how to access shared/department mailboxes, please visit:
https://support.emerson.edu/hc/en-us/categories/200423515-ECmail-Gmail

As previously shared, campus-wide training sessions are scheduled, including an added virtual session:

Using Gmail: A 90 Minute Overview
Friday, June 16th, 10am to 11:30am
Virtual Webinar – Join from Your Computer
Please register at https://register.gotowebinar.com/register/1444566247405679875

Using Gmail for Work and School: Open Session 1
Friday, June 23rd, 10am to 12pm
Walker Building – 120 Boylston Street – Room 633, CML2

Using Gmail for Work and School: Open Session 2
Friday, July 21st, 10am to 12pm
Walker Building – 120 Boylston Street – Room 633, CML2

Using Gmail for Work and School: Open Session 3
Friday, August 11th, 10am to 12pm
Walker Building – 120 Boylston Street – Room 633, CML2

To submit an incident about an issue with Gmail, please visit it.emerson.edu/help and select either “Gmail Migration Problem” or “Gmail Help” in the drop down, depending on your issue.

We will be visiting all departments on-campus to aid in the transition. Make sure to review the guides at https://support.emerson.edu/hc/en-us/categories/200423515-ECmail-Gmail – they will probably contain the answer to your question!

Now you can get started using Gmail – enjoy!

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