To turn office hours into learning opportunities for students, Margaret Walsh, sociology professor at Keene State College, offered seven strategies:  teach, advise, collaborate, offer books, listen well, mentor, don’t ask for feedback on your course or department.  The last strategy can “put students on the spot … in a difficult position.”  You can access Walsh’s article here: http://www.facultyfocus.com/articles/teaching-and-learning/how-to-make-the-most-of-your-office-hours/.